Privacy Policy
Effective Date: September 2025
Eagle Wings Aviation LLC (“EWA,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our services or interact with our website www.ewa-charter.com.
1. Information We Collect
We may collect the following categories of information:
- Personal Information – Name, email address, phone number, billing details, and identification documents (when required for flight security or compliance).
- Travel & Booking Information – Passenger names, itineraries, special requests (e.g., catering, ground transport), and charter details necessary to arrange flights.
- Aircraft Sales & Leasing Information – Ownership, financial, and transaction details shared for aircraft acquisitions or leasing agreements.
- Usage Data – IP address, browser type, device details, and interactions with our website collected via cookies and analytics tools.
2. How We Use Your Information
Your information is used to:
- Arrange and manage private jet charters, sales, and leasing services.
- Process payments and invoices.
- Provide concierge support and customer care.
- Communicate booking updates, confirmations, or account-related notices.
- Improve our website, services, and customer experience.
- Comply with aviation, customs, and regulatory requirements.
3. Information Sharing
We do not sell or rent your personal information. We may share information only with:
- Charter Operators & Aviation Partners – to arrange flights and fulfill bookings.
- Financial Institutions – to process secure transactions.
- Service Providers – for IT, website hosting, and analytics support.
- Government & Regulatory Authorities – when required for customs, security, or legal compliance.
4. Data Security
We implement appropriate safeguards to protect personal and booking information. While we use industry-standard measures, no system is completely secure, and we cannot guarantee absolute security of transmitted data.
5. Cookies & Analytics
Our website may use cookies, tracking pixels, and analytics services to improve functionality and monitor performance. You may disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
Depending on your location, you may have rights under laws such as GDPR or CCPA, including the right to:
- Request access to your data.
- Correct or delete personal data.
- Opt-out of marketing communications.
- Restrict or object to processing.
Requests can be submitted to privacy@ewa-charter.com.
7. Third-Party Links
Our website may contain links to third-party websites. EWA is not responsible for the privacy practices of external sites.
8. Children’s Privacy
EWA does not knowingly collect information from children under 13.
9. Updates to this Policy
We may revise this Privacy Policy from time to time. Updates will be posted with a new effective date.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact:
Eagle Wings Aviation LLC – Privacy Office
privacy@ewa-charter.com
